Frequently Asked Questions

about the reopening of Glasgow's community libraries

This information is regularly updated so please keep checking in

Please check here for more information on The Mitchell Library.

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Which libraries are open?

Anniesland

Ballieston

Bridgeton

Cardonald

Castlemilk

Couper Institute

Dennistoun

Drumchapel

Govanhill

Gorbals

Hillhead

Ibrox

Knightswood

Langside

Library at the Bridge (Easterhouse)

Library at GoMA

Maryhill

Milton

Mitchell

Parkhead

Partick

Pollok

Pollokshaws

Pollokshields

Possilpark

Riddrie

Royston

Shettleston

Springburn

Whiteinch

Updated on:
January 24, 2022

Which Glasgow Libraries will reopen in 2022?

The following libraries reopened on 24th January 2022

Couper Institute Library

Library at GoMA

Maryhill Library

Whiteinch Library

The building Barmulloch Library is in is being used as a vaccination centre until 31 January 2022 and the library will re-open at the end of this agreement. If the vaccination centre remains after 31 January, Glasgow Life will work to make the adaptations required to re-open the library.

Elder Park and Woodside libraries are also planned to reopen in 2022 following significant investment and refurbishment.

 

Updated on:
January 24, 2022

What are the current library opening hours?

The Mitchell Library is open as follows:

Tuesday: 10am-4pm
Wednesday: 10am-4pm
Thursday: 10am-4pm
Friday: 10am-4pm
Saturday: 10am-4pm

The following libraries are operating the opening times listed below: Anniesland, Bridgeton, Cardonald, Castlemilk, Dennistoun, Drumchapel, Gorbals, Govanhill, Ibrox, Knightswood, Library at the Bridge (Easterhouse), Parkhead, Partick, Pollokshaws, Possilpark, Riddrie, Royston and Shettleston.

Tuesday: 2pm-7pm
Wednesday: 10am-4pm
Thursday: 10am-7pm
Friday: 10am-4pm
Saturday: 10am-2pm

Couper Institute, Maryhill and Whiteinch (Barmulloch from 31 January) will open as follows:

Monday 1pm – 8pm
Tuesday 10am – 5pm
Wednesday 1pm – 8pm
Thursday 10am – 5pm
Friday 10am – 5pm
Saturday 10am – 5pm
Sunday closed

Baillieston Library is open as follows:

Monday: 10am-4pm
Tuesdays: 10am-7pm
Wednesday: 10am-4pm
Saturday: 10am-2pm

Hillhead Library is open as follows:

Monday 10am-7pm
Friday 10am-4pm
Saturday 10am-2pm
Sunday 12noon-4pm

Langside Library is open as follows:

Monday: 10am-4pm
Tuesday: 10am-7pm
Wednesday: 10am-4pm
Thursday: 10am-4pm
Saturday: 10am-2pm 

Library at GoMA is open as follows:

Monday 10am – 5pm
Tuesday 10am – 5pm
Wednesday 10am – 5pm
Thursday 10am – 5pm
Friday 11am – 5pm
Saturday 10am – 5pm
Sunday 11am – 5pm

Milton Library is open as follows:

Tuesday: 2pm-7pm
Wednesday: 10am-4pm
Thursday: 10am-4pm

Pollok Library is open as follows:

Monday: 10am–4pm
Tuesday: 2-8pm
Wednesday: 10am-4pm
Thursday: 10am–4pm

Pollokshields Library is open as follows:

Monday: 10am-4pm
Wednesday: 10am-4pm
Thursday: 2pm-7pm
Friday: 10am-4pm
Saturday: 10am-2pm 

Springburn Library is open as follows:

Monday: 10am-4pm
Tuesday: 10am-7pm
Saturday: 10am-2pm

Updated on:
January 24, 2022

Will I need to wear a mask/face covering?

Yes – in line with the Scottish Government’s guidance, we are asking visitors to wear a face covering to keep themselves and others safe when visiting our libraries. We recognise that some visitors have health conditions, disabilities or other factors that prevent them from wearing a face covering. The Scottish Government has published guidance on the use of suitable face coverings and exemptions.

Updated on:
December 3, 2021

Will I need to take part in the Scottish Government Test and Protect scheme?

If you've made a booking for a Glasgow Club activity using our app or website we already have the necessary details. For all other activities, Glasgow Life is using the Check In Scotland service, which aids businesses in collecting the contact details of visitors and customers. This digital service allows NHS Scotland’s Test and Protect service to conduct faster contact tracing and help stop the spread of Covid-19.

We would appreciate your support by providing your contact details, quickly and securely, by scanning an official Test and Protect Check-in Scotland QR code poster via your smartphone camera, or by downloading the Check in Scotland app. Anyone over the age of 12 can use the Check In Scotland service, which is designed to take as few details from you as needed.

Updated on:
September 2, 2021

Will hand sanitiser be available?

Yes, customers will be able to access hand sanitiser when they enter the venue. Hand santiser will also be available beside each PC.

Updated on:
December 3, 2021

Do I need to book to use a PC?

Due to anticipated demand, we recommend that customers continue to book ahead to use public PCs. This can be arranged by phone or by visiting the venue directly. Bookings can also be made on the day, subject to availability.

Updated on:
December 3, 2021

I need someone to come with me to help me when I am using the PC I am booked for, is this okay?

Yes, a maximum of two people can use a PC at the same time.

Updated on:
December 3, 2021

How long can I book a PC for?

Access will be limited to one hour per customer. On occasions where there are no subsequent bookings it may be possible to extend your booking time, however this cannot be guaranteed. Please speak to a member of staff as far in advance as possible should you think you need additional time beyond your booked slot.

Updated on:
December 3, 2021

Can I book my child onto a PC while I am booked on?

Over 12’s can access PCs on their own and would require a separate booking to be made. Any child under 12 can be booked onto a PC but an adult must remain with them at all times.

Updated on:
December 3, 2021

I’m not currently a library member, can I still use a PC?

Yes. Staff will issue you with a temporary membership in order for you to make your booking, and you will be issued with your membership card when you arrive for your PC slot.

Updated on:
December 3, 2021

Will I be able to print or photocopy?

Yes, you can use these services too. Staff will be able to help you with a limited number of printing or photocopying where possible. Your local branch can provide information on prices.

 

Updated on:
December 3, 2021

Will I have to queue to visit the library?

Due to requirements to collect customer test & protect information upon entry, small queues may form. We ask that you be patient while we process this information from our customers and maintain physical distancing should any queues form.

Updated on:
December 3, 2021

Will the library toilets be available?

Yes. Toilets will be available for customers to use.

Updated on:
December 3, 2021

Will I be able to browse for books?

Yes – customers will be able to browse for books, but we ask that physical distancing is maintained.

Updated on:
December 3, 2021

I can’t return my library books. Will I be fined?

Any fines incurred during our closure and phased re-opening period will be waived until 31 March 2022.

Updated on:
December 3, 2021

Will regular events take place in the libraries you are reopening?

No – upon reopening, venues will be operating at reduced capacity and we’ll be unable to offer the full timetable of services and events which were available pre-lockdown. When permitted, activities and events will be re-introduced to libraries and we will share details of these with our customers.

Updated on:
April 20, 2021

I have my own device can I access Wi-Fi in the libraries that are open?

Yes.

Updated on:
December 3, 2021

Will Bookbug take place?

Bookbug is back at selected libraries, find a session here.

These first few sessions are all about introducing new parents/guardians and their child to Bookbug, capped age range 0-18 months focusing on lockdown babies/ isolated parents, one parent/guardian per child.

No advance booking required, first come first served. In line with current Scottish Government guidance masks must be worn by adults when participating and test and protect details will be required.

These sessions will be reviewed in early 2022 with the hopes to introduce more sessions and increase the age ranges. 

Remember we have weekly Bookbug sessions online every Wednesday at 10am for you to join in at home. Further details are available here.

Updated on:
December 7, 2021

Will there be access to Macmillan at Glasgow Libraries?

Macmillan @ Glasgow Libraries provide free emotional, practical and financial support to any one affected by cancer. We have relaunched in-person support across the city to complement the telephone support currently being provided. Cancer support and information is now being provided in 4 libraries for people living with or beyond cancer, family, friends or carers, and people who are bereaved.

We’re hosting drop ins offering support, information and the space to talk confidentially. Anyone who is affected by cancer is welcome along to either an appointment or drop in at the Mitchell, Dennistoun, Royston and Castlemilk libraries. More info here.

In line with Scottish Government guidelines and existing procedures in place across all Glasgow Libraries, spaces have been rearranged to allow for social distancing. Hand sanitiser and face coverings are being utilised to ensure a safe environment.

You can find free, expert and easy to understand information on cancer in all reopened Glasgow Libraries. A wide range of topics is covered for people with cancer, their loved ones and carers. Find out more about Macmillan @ Glasgow Libraries and get in touch on 0141 287 2903, macmillan@glasgowlife.org.uk or www.glasgowlife.org.uk/macmillan

Updated on:
January 13, 2022

Will Universal Credit support be available?

Face to face Universal Credit support will be available by appointment in selected libraries from Monday 20 September. This service is appointment based only and can be booked using the freephone number 0808 169 9901.

South

Library Day Times
Pollok Monday 11.15am-4.00pm
Gorbals Tuesday 2.00pm-6.00pm
Ibrox Wednesday 11.15am-4.00pm
Pollokshaws Friday 11.15am-4.00pm

East

Library Day Times
Springburn Monday 11.15am-4.00pm
Easterhouse Wednesday 11.15am-5.00pm
Bridgeton Friday 11.15am-5.00pm

West

Library Day Times
Partick Wednesday 11.15am-4.00pm
Anniesland Friday 11.15am-4.00pm

For further information about Universal Credit support click here.

Updated on:
December 3, 2021

Will any of your co-located services be available?

The Family Finances Support Service will be available for pre-booked appointments. For further information click here visit  or contact the team on 07443 814 190 or by email.

Updated on:
December 3, 2021

Will newspapers and magazines be available to the public?

No – newspapers or magazines will not be available for the time being. However, we do offer eMagazines which you'll find online here

Updated on:
December 3, 2021

Will study spaces be available?

Yes.

Updated on:
December 3, 2021

Will café and retail facilities be available in any of the reopened libraries?

The café at The Mitchell Library has reopened. The café opening hours are Tuesday – Saturday, 10am – 3:30pm.

There are no catering or retail (gift shop) facilities available in any of the other reopened libraries.

Updated on:
December 3, 2021

How much has Glasgow Life received from the Scottish Government Public Library Covid Recovery Fund?

Glasgow Life received £448,068 to support the reopening of five Glasgow Libraries and increase opening hours in all reopened libraries, in the wake of the coronavirus pandemic.

Glasgow Life has also been awarded a further £31,791 from the Scottish Government, administered by Scottish Library and Information Council, for two projects aimed at helping to address the impact of the pandemic.

More than £22,000 will go towards a home library service, designed to deliver books to people unable to visit their local library. And, nearly £10,000 has also been awarded to the charity to enable them to deliver an early years’ literacy project to help to reduce the attainment gap created during the pandemic

Updated on:
December 3, 2021

What does the funding from the Scottish Government Public Library Covid Recovery Fund mean?

Glasgow Life has confirmed that five more community libraries will reopen to the public in early 2022, thanks to funding from the Scottish Government, administered by the Scottish Library and Information Council.

The Scottish Government Public Library Covid Recovery Fund grant of £448,068 means every Glasgow Library now has a projected reopening date.

The funding will also enable Glasgow Life to increase opening hours to pre-Covid levels in all reopened libraries from the end of January 2022.

Updated on:
December 3, 2021

What happens to these Libraries at the end of the 2021/22 financial year, will they remain open?

Glasgow Life is currently operating with the backing of a £100m financial guarantee from Glasgow City Council (GCC). However, while this guarantee has enabled Glasgow Life to reopen more than 90 venues it has not, at this stage, permitted the reopening of every Glasgow Life venue.

Any change to this financial arrangement would be subject to Glasgow City Council’s budget process for the 2022/23 financial year. This process is typically concluded in February or March, following the confirmation of Scottish Government funding allocations for local government.

Updated on:
December 3, 2021

Didn’t you say you would need £1.26million to be able to open the remaining five libraries?

The £1.26m figure was the cost for operating the five libraries for the whole of the 2021/22 financial year, taking into account the guidance and restrictions we have been operating under.

The Scottish Government Public Library Covid Recovery Fund requires any grant awarded to be fully spent in the 2021/22 financial year. With funding applications being considered at the end of October the application could only cover the remaining part of the financial year. The £448,068 awarded covers the partial year costs for 2021/22 up to 31 March.

This amount will also support an increase of opening hours across all reopened libraries to pre-pandemic levels.

Updated on:
December 3, 2021

Where can I find more information?

We will provide regular updates through our social media channels as well as on the Glasgow Life website.

Updated on:
August 27, 2021

How can I make a donation to help support Glasgow Life?

As a charity, Glasgow Life is hugely grateful for the support it has received during the coronavirus pandemic, which has helped us to continue vital work in communities across the city during the most challenging of times. You can continue to help us by donating here.

Updated on:
July 21, 2021
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