Library Use Protocols

for visiting and using Glasgow's Libraries

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This information is regularly updated so please keep checking in.

The Mitchell Library

Mitchell Library FAQ’s

Are you operating normal opening hours?

No – we are operating reduced opening hours and a limited service from Archives at this time.

Mitchell Library Opening Hours

The following opening hours will be in effect from Tuesday 29 June 2021

The Mitchell Library Glasgow City Archives
Monday Closed Closed
Tuesday 10am-4pm 10am-4pm
Wednesday 10am-4pm 10am-4pm
Thursday 10am-4pm 10am-4pm
Friday 10am-4pm Closed
Saturday 10am-4pm Closed
Sunday Closed Closed
The Mitchell Library Glasgow City Archives
Monday Closed Closed
Tuesday 10am-4pm 10am-4pm
Wednesday 10am-4pm 10am-4pm
Thursday 10am-4pm 10am-4pm
Friday 10am-4pm Closed
Saturday 10am-4pm Closed
Sunday Closed Closed

Will I have to queue to visit The Mitchell?

Due to physical distancing the number of visitors to the library will be restricted. Customers may have to queue to enter the library and we thank you for your patience.

Will I have to book to visit The Mitchell?

Archives remain appointment only but there is no requirement to book to access any other services.

How do I book PC access?

To book a PC in advance visitors will need to email Mitchelllibrary@glasgowlife.org.uk or calling The Mitchell Library during opening hours on 0141 287 2999.

Drinks can be consumed at desks/PCs but food can only be consumed in the designated areas. We ask that customers dispose of waste appropriately.

How do I book an appointment for a research session (Special Collections, General Collections, or  Business)?

While no appointments are necessary, if you are travelling from further afield you may wish to let us know you are coming and allow us to prepare material in advance.

To book in advance for Special Collections, General Services, or Business, please email Mitchelllibrary@glasgowlife.org.uk or call The Mitchell Library during opening hours on 0141 2872999.

How do I book a research appointment to access Archives?

All appointments are free and for one person only.

To book a research appointment with Archives, please email Archives@glasgowlife.org.uk  or call Glasgow City Archives during opening hours on 0141 287 2910.

Please book at least one week and a maximum of four weeks in advance. Archives appointments will be for a maximum of three hours per session.

Please note, Archives customers will be limited to one appointment per day, and a maximum of one visit per week.  

Customers can request up to six items in advance of an Archives session. Materials are only available for use during your appointment. All documents will be quarantined for 72 hours after use.

Four places will be available for general researchers and two for those using architectural drawings/large plans. You will be assigned a table and your order will be placed there in advance of your arrival.

You will be advised on any specific conditions on access to Archives materials and we will confirm all appointments by email where possible. You should be ready to show this email on the day.

You will be sent Reader’s Registration and Test & Protect forms to complete in advance of your visit.

How do I book a study space?

All appointments are free and for one person only.

Study spaces should be booked a minimum of 24 hours in advance by emailing Mitchelllibrary@glasgowlife.org.uk or calling The Mitchell Library during opening hours on 0141 287 2999

Study spaces can be booked for a maximum of three hours per session.

Customers will have access to a desk and plug socket, but will be required to provide their own equipment and materials. No library material will be issued or available for access.

Water can be brought into the study spaces, but no other drinks or food can be consumed in the library. We ask that customers dispose of waste appropriately.

Will I be able to borrow books?

Yes– customers will be able to borrow books.

How do I enter the library?

Customers can enter from the Granville Street (accessible entrance) and North Street entrances.

I’ve booked my appointment. What next?

We will confirm all appointments by email where possible. You should be ready to show this email on the day.

On arrival you will be asked to confirm your Test and Protect details and you will be directed to your booked location.

Will I be able to return books to The Mitchell?

Yes we also accept books for any Glasgow Library

Will I be able to print or photocopy?

Staff will be able to help you with limited volume of printing or photocopying where possible.

What cleaning procedures will you have in place when libraries reopen?

The building is being cleaned prior to opening to the public and we will have regular cleaning procedures in place which are appropriate to the venue.

Will I need to wear a face covering?

Yes – in line with legal requirement, we are asking visitors to wear a face covering to keep themselves and others safe when visiting our libraries. We recognise that some visitors have health conditions, disabilities or other factors that prevent them from wearing a face covering. The Scottish Government has published guidance on the use of suitable face coverings and exemptions.

Will I need to provide my contact details?

Yes – public health and government guidance for reopening public venues requires Glasgow Life to participate in the Test and Protect scheme. We have QR Codes on display at both entrances or, if you don’t have a smartphone, paper forms (the information will be held securely for three weeks and then destroyed).

Will hand sanitiser be available?

Yes – we have retained several measures in our venues to minimise the spread of Covid-19. These include encouraging physical distancing; Perspex screens at staff desks; the promotion of rigorous hand washing and the provision of hand sanitiser.

Will I be able to reserve a book online?

Yes, customers are able to reserve books online.

Will I be fined if I am late returning my books?

Any fines incurred during our closure and phased reopening periods will be waived until 31 December 2021.

Will regular events take place in the libraries you are reopening?

No – upon reopening, venues will be operating at reduced capacity and we’ll be unable to offer the full timetable of services and events which were available pre-lockdown.

Will Bookbug take place?

Bookbug sessions will not be able to take place. However, we have weekly Bookbug sessions online every Wednesday at 10am for you to join in at home. Further details are available here.

Will there be access to Macmillan at Glasgow Libraries services?

There is now face to face Macmillan @ Glasgow Libraries provision at The Mitchell on Tuesdays 11am-1pm. The following libraries also offer Macmillan appointments and drop ins.

Pollok  Library

Pollok  Civic Realm, 2EN, Cowglen Rd G53 6EW

Mondays

1pm – 3pm

Royston  Library

61 Royston  Rd G21 2QW

Tuesdays

2pm – 4pm

Partick  Library

305  Dumbarton Rd G11 6AB

Wednesdays

11am-1pm

Castlemilk  Library

100  Castlemilk Drive G45 9TN

Thursdays

12noon -1pm

Dennistoun  Library

2A  Craigpark, Glasgow G31 2NA

Thursdays

1pm – 3pm

Call 0141 287 2903 or email macmillan@glasgowlife.org.uk to book an appointment.

You can also access Macmillan support by phone on 0141 287 2903 or via email macmillan@glasgowlife.org.uk

Will I be able to use the self-scan kiosk?

Yes – staff will help customers to borrow and renew books using the self-scan kiosks where available.

Will any of your partner services be available?

No, at this time our partner services will not be available.

For Citizens Advice Bureau information please visit www.glasgowcentralcab.org.uk

Will newspapers and magazines be available to the public?

Newspapers and periodicals are available. Remember we do offer many eMagazines online here.

Will toilet facilities be available in reopened venues?

Yes –although, as with all areas in our facilities, social distancing measures will be in place.

Will café and retail facilities be available in venues which reopen?

Yes, the café is now open. Operating hours are Tuesday – Saturday 10am – 3:30pm.

How long will these measures be in place?

The current measures are in line with Scottish Government guidelines and will enable us to accommodate and protect our staff and visitors. These measures may change as advice from the Scottish Government is updated.

Where can I find out more information?

We will provide regular updates through our social media channels (see below) as well as on the Glasgow Life website.

The Mitchell Library on Facebook

Glasgow Libraries on Twitter and Facebook

Glasgow City Archives on Facebook and Twitter

BIPC Glasgow on Twitter

How can I make a donation to help support Glasgow Life?

As a charity, Glasgow Life is hugely grateful for the support it has received during the coronavirus pandemic, which has helped us to continue vital work in communities across the city during the most challenging of times. You can continue to help us by donating online at https://forms.glasgowlife.org.uk/Pages/donate.aspx