Protocols

for sport and leisure activities

Click an activity to find out more. Please check regularly for updates

Please also check FAQ's here

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Indoor Fitness Classes

Before you visit

  • Please ensure you've read and understood our Health Commitment Statement
  • We recommend booking classes in advance as spaces may not always be available on the day
  • Bookings are made most easily using the Glasgow Club app but this can also be done on our booking website
  • If you are unable to use the app or online booking, please call the venue directly and have your card ready for payment

Visiting the venue

  • Remember your wristband and/or Glasgow Club card to access venues with automated gates
  • Please be aware that if you arrive late, in the interests of safety you may not be allowed access to the class
  • You're welcome to bring a clean towel - please don’t leave it on equipment while you’re not using it
  • Bring hand sanitizer with you
  • Please bring your own mat if you have one for Yoga, Pilates, Body Balance etc. We can't offer traditional yoga mats at present but we do have shorter, wipeable fitness mats should you need one. We also recommend bringing your own gloves for Boxfit if you have these.
  • Face coverings are not required in classes, but should be worn in all other public areas of the venue (reception, toilets etc.)
  • Clean and wipe down your equipment before and after use – we’ll provide cleaning materials
  • Ensure you take all your belongings with you and do not leave anything behind
  • Lockers, changing rooms, toilets and showers are available.

Social Distancing

  • Please respect others right to continue maintaining social distance

Hygiene

  • If you need to sneeze or cough, please do so into a tissue or upper sleeve
  • Please wash your hands (or use hand sanitizer) before arriving at the venue and again when you leave
  • Set-up and cleaning time are allowed for within the duration of the class.

Outdoor Tennis

Play must be booked.

Glasgow Life outdoor tennis courts are now for BOOKED PLAY ONLY, there is no turn-up-and-play. This is to manage numbers so we can ensure players and staff comply with social distancing rules.

Bookings can be made using the Glasgow Club App (just add the Glasgow Club in the Parks club) or online at https://myglasgow.club/book

Help with how to download our app and add clubs is available here

Tennis bookings are strictly 55 minutes. You will be required to leave the court 5 minutes before the hour to allow a smooth change over.

Before you play:

  • Remember to book in advance
  • Both singles play and doubles play is permitted with people from outside of your household
  • All bookings must comply with current LTA guidelines

Arriving and waiting to play

  • The clubhouse, locker room and toilet facilities will remain closed.
  • Please arrive no earlier than five minutes before play starts. You must stay outside the venue until it is safe to enter and the previous players have left.
  • If you wish, bring your own hand sanitiser to use throughout play.
  • Bring all your own equipment (do not share equipment such as rackets, grips, hats or towels)
  • Only bring the minimum amount of equipment with you that you need to play.
  • Bring a full water bottle, and do not share food or drink with others.
  • Bring your own tennis balls that are clearly marked (e.g. with your initials)
  • Bikes will not be permitted into the venue surroundings.

During play

  • Stay on your side of the court and avoid changing ends, or agree to change ends at opposite sides of the net.
  • Only use your own clearly marked tennis balls.
  • Avoid using your hands to pick up tennis balls that are not yours. Use your racket or foot to hit or kick them to your opponent or return them to another court.
  • Avoid using other equipment such as courtside benches, net handles or court sweepers where possible. If you require assistance please signal to a member of staff.
  • Be aware that on site toilet facilities will NOT be available.
  • Avoid chasing the ball down to another court if other players are using it.
  • You should always practice safe hygiene. Cover coughs and sneezes with disposable tissues or clothing and wash or sanitise your hands after. Avoid touching your face and mouth to reduce the chance of passing an infection to yourself.
  • All let’s will be for a one hour duration however players should finish training/games within 55 minutes to allow for a 5 minute change over.

After play

  • Ensure you take ALL of your belongings with you at the end of the session and do not leave anything on court.
  • Please leave the venue immediately. This is to allow the next players to be able to observe social distancing
  • The locker facilities will be closed so please take all your equipment with you.

Thank you for taking the time to read these guidelines. Keep safe and enjoy your game.

Gym (including ActivClub)

Before you visit

  • Please ensure you've read and understood our Health Commitment Statement
  • Bookings for general gym sessions are no longer required: simply show up at the venue and check in - you'll need a monthly membership or Pay As You Go plan.
  • Live Active, ActivClub, and Disability sessions must still be booked in advance
  • Bookings are made most easily using the Glasgow Club app but this can also be done on our booking website
  • If you are unable to use the app or online booking, please call the venue directly and have your card ready for payment

Visiting for a gym session

  • Remember your wristband and/or Glasgow Club card to access venues with automated gates
  • You're welcome to bring a clean towel. Please don’t leave it on equipment you're not actively using
  • Bring hand sanitizer with you
  • It is advisable to bring your own equipment with you if you have it (e.g. yoga mat / boxing gloves) as some sites have limited supplies
  • Face coverings are not required in the gym, but should be worn in all other public areas of the venue (reception, toilets etc.)
  • Clean and wipe down your equipment before and after use – we’ll provide cleaning materials
  • Ensure you take all your belongings with you and do not leave anything behind
  • Toilets will be available for customer use only, and physical distancing protocols will be in place  

Social Distancing

  • Please respect other people's right to maintain social distancing.

Hygiene

  • If you need to sneeze or cough, do so into a tissue or upper sleeve
  • Please wash your hands (or use hand sanitizer) before arriving at the venue and again when you leave

Golf

Play must be booked

Glasgow Life golf courses are now for BOOKED PLAY ONLY, there is no turn-up-and play. This is to manage numbers so we ensure players and staff comply with social distancing rules. Bookings can be made online at https://myglasgow.club/outdoor

Before the round

  • Remember to book online in advance
  • A maximum of four people per tee time (from no more than two households
  • There will be a 10 minute intervals between tee times (longer intervals may be introduced depending on new guidance).
  • Play can begin once the first green is clear.

Arrival and waiting to play

  • The clubhouse, locker facilities and toilets will remain CLOSED to comply with safety guidance.
  • If you wish, please bring your own hand sanitiser.
  • If you need to use items currently in storage (clubs and trolleys) please arrange to collect these from staff when you book. These items must then be taken home.
  • Please aim to arrive no earlier than 15 minutes before your tee time.
  • If arriving by car please remain in it until 10 minutes before your allocated tee time.
  • Please change your shoes at your car. Follow the signs from car park to starters’ box before starting your round.
  • Remember to follow social distancing rules at all times.

During the round

  • Remember to keep two metres apart during the round.
  • Always practice safe hygiene. Cover coughs and sneezes with disposable tissues or clothing and wash or sanitise your hands after. Avoid touching your face and mouth.
  • When you have played a hole, do not enter the next teeing area until the group in front have played their tee-shots and left the area.
  • Do not touch the flag or flagstick. Putt with the flagstick in and remove your own ball from the hole.
  • Do not exchange or share equipment, food or drink with other players during your round.
  • Do not touch stray golf balls.
  • Benches and bins are not to be used, please take rubbish home with you.

Teeing area

  • Only one golfer is allowed on the teeing area at a time. You must enter the teeing area from the closest side and leave from the front or opposite side.

Putting greens

  • Take turns with other golfers putting out on the greens. Once you have finished stand aside for the next player to putt out.
  • Stay two metres apart and do not touch the flagstick on the green.
  • Leave the flagstick in the hole at all times.

Hole and holed

  • The hole liner (sometimes referred to as the hole ‘cup’) will have been set in a way that means that all of the ball cannot be below the surface of the putting green, so the ball is considered holed if any part of it is below the surface of the putting green.
  • To minimise the need to lift the ball from the hole, it is recommended that a ball is holed with the next stroke if it is within 12 inches of the hole (which is just over the length of a standard putter grip).

After play

  • Please leave the course immediately. If you arrived by car, please return to it directly, change your shoes and leave. This is to allow the next users of our facilities to observe social distancing.
  • The locker facilities will be closed so please take all equipment with you.

Thank you for taking the time to read these guidelines. Keep safe and enjoy your round.

Individual Lane Swimming

Before you visit

  • Please ensure you've read and understood our Health Commitment Statement
  • Access is presently only for those aged 14+ with a current membership or Pay As You Go booking record
  • Members should bring their RFID band and/or their Glasgow Club card to gain access to facilities with access control.
  • All sessions must be booked in advance – you cannot enter the venue without a booking
  • Bookings are made most easily using the Glasgow Club app but this can also be done on our booking website
  • If you are unable to use the app or online booking, please call the venue directly and have your card ready for payment
  • Your session booking will be for a set period of time and it's important that you arrive in time for the session starting and you must leave at the end of that session
  • Children 14 years old and over who wish to book a lane must comply with the lane swimming guidelines
  • Any swimmer who requires to be accompanied by a carer can book a lane swimming session at Tollcross or Springburn by phoning the relevant venue. We hope to be able to make this possible at other venues in the near future.

Equipment

  • Bring hand sanitizer with you
  • If you require equipment (e.g. flotation devices) please bring these with you as no equipment will be available for hire
  • Hairdryer facilities are available
  • Face coverings should be worn in all public areas of the venue (reception, toilets etc.)
  • Changing facilities and lockers will be available for swimmers, however we recommend that you arrive at the venue ‘beach-ready’ so you can minimize the amount of time spent in the changing village
  • Showers: Members can now use poolside and changing room showers. Due to physical distancing guidance, not all showers will be available, so please be prepared for a slightly longer wait to use showers at peak times.
  • Bring a full water bottle with you as water fountains will be out of use
  • Ensure you take all your belongings with you and do not leave anything behind
  • Toilets will be available for customer use only, and physical distancing protocols will be in place

Maintain Social Distancing

  • Please do not arrive early for your session as, in order to reduce crowding, you will not be permitted to enter the venue until a few minutes before your session begins
  • A set number of swimmers will be allowed per lane (venues vary depending on size of pool)
  • Please ensure you book for and swim in the lane most appropriate for your skills:
  • Fast lane - customer will spend most of their session swimming front crawl, (not butterfly) and, on average, will complete 25 metres in under 30 seconds
  • Medium lane - customers will undertake a variety of strokes (not butterfly) and, on average, will complete 25 metres in 30-40 seconds
  • Slow lane – customer will spend the majority of time swimming breaststroke and, on average, will complete 25 metres in over 40 seconds
  • Please do not overtake the person swimming in front of you
  • Late entry will not be permitted
  • Avoid making physical contact with other customers
  • Please follow signs within facilities
  • Spectator areas will not be available

Hygiene

  • If you need to sneeze or cough, do so into a tissue or upper sleeve
  • Please wash your hands (or use hand sanitizer) before arriving at the venue and again when you leave
  • Avoid touching your face
  • Do not attend the venue if you feel unwell in any way
  • Members from high risk groups should self-assess whether they should attend the venue, and consult your doctor for advice if you are unsure

Outdoor Bowls

Play must be booked

Glasgow Life bowling greens are now for BOOKED PLAY ONLY, there is no turn up and play. This is to manage numbers so we ensure players and staff comply with social distancing rules.

  • You'll need to register to book first unless you already have a Glasgow Club booking login. This can be done here.
  • Bookings can be made using our mobile app by adding the Glasgow Club in the Parks club (a guide to downloading the app and adding clubs is available here)
  • You can also book online at https://myglasgow.club/book
  • Fair usage applies - please only make one 1-hour booking per customer, per day.
  • You may be allocated a different rink on arrival, depending on the status of the greens.
  • Although rinks are booked for an hour, you will be asked to start packing up 10 minutes prior to the end of your booking.
  • If two people have booked for a game of singles, effectively creating a two-hour booking, please advise the attendant prior to starting. This will ensure your play is not interrupted 50 minutes into play.
  • There will be a maximum of four people (one pairs’ game) per rink at any one time, in accordance with Scottish Government requirements.
  • Where possible please show the attendant confirmation of your booking either on your phone (via “My Bookings” in our app) or by printing off a booking confirmation email from our online booking website.

Arrival and waiting to play

  • The clubhouse, locker room and toilet facilities remain closed
  • Please do not arrive more than 5 minutes before play and stay outside the perimeter of the club until it is clear to enter
  • If you wish, bring your own hand sanitiser for use throughout play.

During play

  • Please bring your own bowls, jacks and mats. No equipment is available to borrow.
  • Players should use separate mats and sanitise hands after handling the jack
  • A maximum of 4 people (one pairs game) can play together
  • The two-metre social distancing rule must be observed on and off the green.
  • You are advised not to share equipment with others – e.g. cloths, measures etc.

We ask you not to:

  • Pick up other players bowls
  • Share equipment.
  • Moisten hands with saliva before delivery
  • Shake hands, high five or have any physical contact with other people on the green (except people from your own household)

After Play

  • Please collect all of your items from the greens and take them with you. There is no storage in the club house and lost property is being disposed of.
  • Once packed up please leave the venue immediately, before the hour to allow the next bowlers on and observe social distancing.

Thank you for taking the time to read these guidelines. Keep safe and enjoy your game

Indoor Courts

Protocols for the use of indoor courts in Glasgow Club / Sport venues:

Please also check descriptions of recently relaunched indoor tennis session types here so you know which to book and what to expect.

  • Singles and doubles play is permitted
  • Your session will last 50 minutes after which you'll be asked to leave the court so the area can be cleaned
  • It is the booking holder’s responsibility to ensure that up to date guidance is followed for each activity being undertaken (see sport specific guidance from national governing bodies below) particularly regarding singles / doubles play and same/different households
  • The booking holder must be able to provide the contact details of all participants
  • Members should bring their RFID band and/or their Glasgow Club card to gain access to facilities with access control.
Equipment
  • Bring hand sanitiser with you
  • Bring all your own equipment (do not share equipment)
  • Only take the minimum amount of equipment with you that you need to play
  • Clean and wipe down your equipment
  • Bring a full water bottle, and do not share food or drink with others
  • Ensure you take all your belongings with you at the end of the session and do not leave anything on the courts or within the studio’s.
Maintain Social Distancing
  • Avoid making contact with other participants
  • Follow the latest advice for physical distancing
  • Follow the latest guidance relevant to the sport and activity that you are undertaking.
  • Adhere to venue one way systems and physical distancing procedures at all times
  • Please leave the facility promptly after undertaking your activity and your booking is over
Equipment & Facilities
  • There will be no facility to borrow equipment within the facilities
Hygiene
  • If you need to sneeze or cough, do so into a tissue or upper sleeve
  • Avoid touching your face
  • Clubs must maintain accurate registers of attendees, times and dates. These should be shared with the appropriate COVID Co-ordinator to allow contact tracing if required.
  • Arrive on time and do not arrive early for your activity as access may not be permitted.
  • You are required to wear face coverings, before and after activity or when in non-activity based areas of the facility
  • First aid procedure for more serious accidents requires the representative who checks participants in at the reception to be responsible for reporting any serious first aid incidents.
  • All let holders must ensure that parents who drop-off and pick-up their child must be in the company of a club representatives and not left at reception, as they will not be allowed access to the building alone.
  • Do not bring any food into the facility

We also recommend reading the sport specific guidance here:

Tennis

LTA Guidance for Tennis venues, coaches and players in Scotland

Badminton

Badminton Scotland - Covid-19 Information

Squash

Scottish Squash guidance for squash clubs, players and coaches in Scotland

Other Sports

Please refer to SportScotland for the latest sport and physical activity guidance or direct to your specific NGB

https://sportscotland.org.uk/covid-19/latest-sport-and-physical-activity-guidance/

Velodrome

All sessions must be booked and paid in advance. No access will be provided on a "turn up and ride" basis

Equipment

  • Bring hand sanitizer with you
  • Bring all your own equipment (do not share equipment)
  • Only take the minimum amount of equipment with you that you need to use on the track
  • Please stay in the allocated pen number that you will be issued until the coach asks you to the track
  • Bring a full water bottle, and do not share food or drink with others - no water fountains in use within the velodrome
  • Ensure you take all your belongings with you at the end of the session and do not leave anything within the pens

Maintain Social Distancing

  • Do not make physical contact with other cyclists (such as shaking hands or high five)
  • Avoid entering or sitting in other riders pens
  • Do not share equipment / tools
  • Follow the one way systems in place within the venue / velodrome

Equipment & Facilities

  • There will be no hire of equipment from the hire station, please ensure you bring all your own equipment for the track
  • Ensure that you continue to clean your bike when in use
  • Only access the track when instructed to and please use the one way system that the coach wills demonstrate
  • Please come changed and ready for the track as there are no changing facilities open
  • All cyclists will be asked to arrive no more than 15 minutes before their booked session
  • There will be two toilets available within the velodome and you will be advised what one to use on arrival to the building
  • At the end of the session please ensure you take all litter with you and leave the pens the way you found them, also ensure you leave the venue as soon as the session is complete.

Hygiene

  • If you need to sneeze or cough, do so into a tissue or upper sleeve
  • Avoid touching your face
  • Coaches must maintain accurate registers of attendees, times and dates
  • Arrive in time to ensure that your ready for your session any cyclists who attend after the hour mark will not be able to use the track
  • Ensure all Cyclists stop / start  in clearly marked out area on the track rails, numbers will be allocated on arrival.
  • A designated ‘Hygiene Station’ will be used for all cyclists arriving to the Velodorme
  • Clear communication will be given by the coaches regarding the procedures in advance of training sessions
  • Come to the Velodrome in your training kit as all changing rooms will be closed and you cannot take a shower
  • Bring your own water bottle clearly marked to ensure no sharing

Football bookings

All pitches must be booked and paid for in advance

Booking & Payment

Changing facilities

  • Changing is available at venues which are open for casual booking (except Crownpoint and Palace of Art)
  • Customers are required to wear face masks at all times indoors
  • Users should give each other space whilst changing and showering
  • It's recommended that users minimise the time they spend in changing rooms to 15 minutes or less
  • Team talks and meetings should be held outdoors

Equipment

  • Bring hand sanitizer with you
  • Only take the minimum amount of equipment with you that you need to play, including sufficient water
  • Clean and wipe down your equipment, including balls and water bottles before and after use
  • There will be no facility to borrow balls or use the pump to inflate footballs so ensure that you bring your own pump
  • Ensure you take all your belongings with you at the end of the session and do not leave anything on pitch, including litter
  • Ensure that footballs are regularly cleaned
  • Avoid touching other equipment such as goals
  • Be aware that onsite changing facilities and showers will not be open
  • Toilet facilities will be available but players should follow the one-way system in and out of venues.

Social Distancing, Hygiene & Test & Protect

  • Social distancing restrictions have been lifted but please respect the right of others to continue observing this.
  • If you need to sneeze or cough, do so into a tissue or upper sleeve
  • Coaches must maintain accurate registers of attendees, times and dates to allow contact tracing if required
  • Arrive in time to ensure your booking can start immediately
  • First aid procedure for more serious accidents - the representative who checks teams in at the reception will be responsible for reporting any serious first aid incidents

Recreational Swimming

What you need to know before you visit

Recreational swimming sessions are just like our casual swim sessions which were in place prior to March 2020. They're for everyone looking to swim for fun and/or a bit of physical activity. Whether you're a parent and child, a family or an individual you can book these sessions and enjoy time in the pool. It is vital that you book in advance

  • Please ensure you've read and understood our Health Commitment Statement
  • All sessions must be booked and paid for before you swim – there's more information on how book here
  • We ask you not to book if you are not certain you’ll be able to attend. If something beyond your control means you won’t be able to attend, please try and let us know by phoning the venue giving as much notice as possible.
  • We're sorry we're unable to offer refunds for pay as you go bookings paid online (see more information on this here)
  • If members of your family have additional or special needs, please phone the venue for specific advice on our ability to meet these.
  • If you require space to leave a pram or buggy please contact the venue directly as the situation differs at each venue.
  • Supervision ratios apply and must always be adhered to - scroll down for details

Equipment and facilities when you visit

  • Test and Protect information will already be in place for the individual from your family group who makes a booking online or in our app. If you've booked by phone or in the venue you can scan a code on arrival to add details for your group.
  • Parents must remain in the pool at all times with kids
  • If you require swim aids (flotation devices) or the kids wish to bring pool toys etc please bring these with you as no equipment will be available for hire
  • Face coverings should be worn in all public areas of the venue (reception, toilets etc.)
  • Changing facilities and lockers will be available for swimmers, however you may wish to arrive at the venue ‘beach-ready’ so you can minimise the amount of time spent in the changing village
  • Showers: Members can use poolside and changing room showers. Not all showers will be available, so please be prepared for a slightly longer wait to use showers at peak times.
  • Ensure you take all your belongings with you and do not leave anything behind
  • Toilets will be available for customer use

Social Distancing

  • Government restrictions on social distancing are no longer in place but please respect the right of others to continue maintaining distance to mitigate risk

Hygiene

  • If you need to sneeze or cough, do so into a tissue or upper sleeve
  • Please wash your hands (or use hand sanitiser) before arriving at the venue and again when you leave
  • Do not attend the venue if you feel unwell in any way

Supervision Ratios

All Pools
  • No restriction for independent swimmers aged 8+
  • Younger swimmers require minimum supervision as follows:
Castlemilk
  • Minimum age 4 years
  • 1 responsible adult(16+) to 2 children 4-7 years
Drumchapel, Easterhouse, Gorbals, Maryhill, Tollcross:
  • 1 responsible adult (16+) to 1 child under 4 years
  • 1 responsible adult (16+) to 2 children 4-7 years
Springburn & North Woodside
  • 1 responsible adult (16+) to 1 child under 5 years
  • 1 responsible adult (16+) to 2 children under 5years with buoyancy aids
Whitehill
  • 1 responsible adult (16+) to 1 child under 5 years
  • 1 responsible adult (16+) to 2 children aged 5-7

Athletics Track

Athletics Track at Crownpoint Sports complex

  • Track Sessions must be booked prior to attending. No turn up and train will be available for members.
  • All Sessions will be for a one hour duration however members / athletes should finish training within 50 minutes to allow for a 10 minute change over.
  • The venue will operate a one way system for access and egress to the running track.

Equipment

  • No equipment will be issued from the venue, bring your own equipment if required (please do not share equipment).
  • Bring hand sanitizer with you.
  • Only bring equipment required for your session.
  • Clean and wipe down your equipment, before and after use.
  • Bring a full water bottle, and do not share food or drink with others.
  • Ensure you take all your belongings with you at the end of the session and do not leave anything on track.

Maintain Physical Distancing

  • Stay at least two metres away from other athletes at all times (when taking rest breaks and before & during sessions)
  • Stay within your dedicated booked lane whilst training, Do Not encroach into another lane where another member of the public is training.
  • Do not make physical contact with other members (such as shaking hands etc.)
  • Please ensure all athletes/members adhere to the one way access & egress system at all times.

Equipment & Facilities

  • There will be no access to any equipment, other than the running track.
  • Ensure any equipment you bring, is taken home with you at the end of your session.
  • Avoid touching other member's/athlete's equipment such as water bottles, bags etc.
  • Be aware that there will be NO on-site changing facilities for use at any time.
  • Access for toilet provision will be within the main entrance. Staff will guide you to the appropriate toilet and this will operate on a one-in/one-out basis.
  • General access to the public will not be permitted.
  • It is essential (unless exempt) that face coverings are worn should access to the main facility be required for toilet use.

Hygiene

  • If you need to sneeze or cough, do so into a tissue or upper sleeve.
  • Avoid touching your face.
  • Coaches must maintain accurate registers of attendees, including dates and times. These should be shared with the appropriate COVID Officer to allow contact tracing if required.
  • Where possible, travel to Crownpoint sports complex on foot or by bicycle and avoid using public transport or car sharing.
  • Coaches and volunteers from high risk groups should self-assess whether they should attend training sessions. Consult your doctor for advice if you are unsure.
  • Arrive on time and ensure preparations are adequate in support of your training session. This will allow an immediate start to your session.
  • Ensure all members/athletes train in their designated running track/areas.
  • Club sessions should set up a designated ‘Hygiene Station’ and ‘Athletes Area’ for their athletes.
  • Clearly communicate the rules to athletes in advance of training sessions.
  • Come to the venue ready to train, there will be no access to the Changing rooms.
  • You CANNOT take a shower and please make sure that you have been to the toilet at home immediately before leaving for training.
  • Bring your own water bottle clearly marked and do not share.

First aid procedure for more serious accidents

  • The representative who checks teams in at the designated area will be responsible for reporting any serious first aid incidents

General

  • All members / athletes must ensure that when parents drop-off and pick up their child, the child is in the company of a club representatives and not left unattended, as they will not be allowed access to the building.

Kids Football

This information concerns coached sessions for Tiny Tots, Mini Kickers, Creative Player, Play the Game, Girls Only Football etc.

Booking

  • It's vital your child's session is booked and paid for using our app or booking website BEFORE attending the venue.
  • It's vital you log out of your own Glasgow Club account before booking and log in with the email/password combination unique to each child you want to make a booking for. You can check the information we hold for the current logged in user by tapping "My Info" in our mobile app or the "My Account" button at the top the page when logged into our booking website
  • Please only make and pay for bookings you're sure you will be able to attend. We currently have limited access to systems, a smaller team and we're receiving a higher volume of enquiries so we're unable to process refunds for missed sessions.
  • When sessions are fully booked we are unable to allow access to any additional attendees to maintain compliance with Scottish Government and SFA guidelines on safe ratios.

Attendance

  • Registers will be used by coaches with names coming from the account used during booking (see details above). Please ensure you do book the child into the session with their account rather than using your adult customer record so that any information for Test & Protect is correct.
  • Drop-off / During Sessions / Pick-Up  – we currently have a mixture of indoor and outdoor sessions. For outdoor sessions, please refrain from congregating outside pitches, returning to vehicles or a suitable area where social distancing can be observed. For indoor sessions, one parent per child may enter the building to spectate with seating provided around the sports hall/indoor pitch.
  • You must remain contactable throughout the session in case we need to get in touch. At the conclusion of sessions, coaches will stand and wait for your child to identify who is there to pick them up, please make yourself known to the coach. 
  • Face coverings are not be required for any children participating in sessions. 
  • For Tiny Tots sessions, adults need to adhere to social distancing measures during sessions. Only one adult per child is allowed to attend and please wear a face covering unless exempt.
  • For other sessions, one adult can attend north kids indoor sessions and seating will be provided around sports halls/pitches in line with efforts to mitigate risk by maintaining safe distances. Again face coverings should be worn unless exempt
  • Sanitiser is available at entrance points.  If participating, please ensure your hands are sanitised before all sessions.  We will also be sanitising all equipment before, after & in-between scheduled sessions.
  • Session Duration has been reduced to allow staff time to clean all equipment prior to the next session and to reduce crossover of participants.
  • Drinks should be brought by children in their own water bottle, ideally clearly marked with their name and participants should refrain from sharing.
  • Clothing worn by participants should be washed after every session they attend.
  • Coaches – our coaches have all completed Covid-19 Awareness training and have strict guidance on how sessions should now be delivered.
  • Do not attend if you or anyone in your household has symptoms of COVID-19 and follow NHS advice